Jennifer Grygiel* is a social media professional who most recently served as social business and emerging media manager and assistant vice president at State Street Corporation in Boston. There, they developed a social listening and marketing data and analytics program and was the lead project manager for the Social Intranet Project, which received an IABC Gold Quill Merit Award. Grygiel’s social listening work has also been recognized and received a Gold Wommy for Social Media Monitoring Implementation from Womma (Word of Mouth Marketing Association).
Over the course of their career they served as the executive director for public affairs and communications and chief of staff at the Committee on Capital Markets Regulation, a Cambridge, Massachusetts-based nonpartisan research organization dedicated to improving the regulation of financial markets. Grygiel has also worked at the Program on International Financial Systems at Harvard Law School and is the founder of No Gay Left Behind, which advocates for the development of virtual gay-straight alliances (VGSAs) via social media.
Grygiel’s research has been presented at top national and international conferences including the International Communication Association (ICA), the National Communication Association (NCA), and the Association for Education in Journalism and Mass Communication (AEJMC), ETHICOMP, and others. In 2019, a paper they co-authored on state media was recognized with the Top Paper Award in the 2019 ICA Communication Law and Policy Division’s research paper competition.
Their research related to police use of social media has been published in Journalism Practice and featured in top outlets such as MIT’s Tech Review. They have also contributed research in the area of communications law and policy in the Journal of Telecommunications Policy related to social media content moderation, published a legal test for defining and identifying state media in UC Irvine’s Law Review, and had their state media research featured in the New York Times which spurred an oversight investigations by both the Senate Committee on Foreign Relations and the House Committee on Foreign Affairs.
Top media outlets have interviewed Grygiel, including: Financial Times, CNN Money, “MSNBC Live” with Katy Tur, The New York Times, The Washington Post, The Wall Street Journal, NBC’s “Nightly News with Lester Holt,” Good Morning America, USA Today, Axios, CBS, BBC, CNET, NPR’s “1A,” Wired Magazine, MIT Technology Review, Money Magazine, Forbes, Bloomberg TV, Rolling Stone, Jezebel, Bustle, AP, and Reuters. Grygiel has also contributed research at The Guardian, appeared as a Facebook expert for Viceland’s docuseries "The Hustle," and was featured in Cal Newport’s latest book "Digital Minimalism."
They earned a bachelor’s in art and education from St. Lawrence University and completed the graduate program in management with a concentration in finance and control from Harvard Extension School.
Areas of interest include: social media; emerging media; state media; disinformation; civic media; memes; corporate social responsibility; content moderation; media regulation, trust and safety; privacy; police media; social justice; LGBTQ youth advocacy; and race, gender and society