A dedicated educator and scholar, Jiang is deeply committed to fostering academic excellence through her leadership in community, culture and engagement, as well as through her teaching, publishing and service. She spearheads academic and professional initiatives that foster an inclusive and connected environment by expanding student success through recruitment and mentoring, supporting innovative and inclusive teaching, and strengthening community-building across the school. She also champions faculty and staff success by promoting recruitment and retention, cultivating a supportive workplace culture and advancing professional development opportunities.
From 2022 to 2024, Jiang served as associate dean for academic affairs, where she championed curricular innovation and instructional excellence across Newhouse’s main campus; NYC, LA and D.C. satellite campuses; and online programs. She collaborated with department chairs and program directors to develop and implement critical initiatives, such as the combined journalism degree, the online undergraduate degree in strategic communications and the Bandier graduate program in music business. Jiang also played a crucial role in recognizing and promoting faculty teaching excellence at both the University and School levels.
As a professor in the public relations department, Jiang teaches courses in research, campaigns, management and leadership at both undergraduate and graduate levels. Her research, which has earned her a reputation for academic rigor, focuses on employee communication, corporate social responsibility, corporate social advocacy, mental health campaigns and A.I. in public relations. She has published over 50 peer-reviewed journal articles and book chapters in leading academic journals, including Communication Research, Computers in Human Behavior and Journal of Public Relations Research. Jiang also serves on the editorial boards of the top three public relations journals. Recognized in Stanford and Elsevier’s 2024 Top 2% World Scientists list, she ranks among the most visible communication scholars worldwide.
Jiang earned her Ph.D. in communication from the University of Maryland, College Park. She holds a master’s degree in linguistics and a B.A. in English literature and language from Nanjing University, China.